Respect

• Have zero tolerance of all forms of abuse.
• Support young people with the same respect they would want for themselves or anyone else.
• Treat each young person as an individual by offering a personalised service.
• Enable young people to maintain the maximum level of independence, choice and control.
• Listen and support young people to express their needs and wants.
• Respect young people’s right to privacy.
• Ensure young people feel able to complain without fear of retribution.
• Engage with social workers, GP’s, family members and other care partners.
• Assist young people to maintain confidence and self esteem.
• Act to alleviate young people’s loneliness

Equality

UKCP will ensure that young people are treated fairly and equally and no less favourably, specific to their needs, including areas of race, gender, disability, religion or belief, sexual orientation and age.

We promote equality by:

• Treating all young people and staff fairly.
• Creating an inclusive culture for all young people and staff.
• Ensuring equal access to opportunities to enable young people to fully participate in enabling all young people and staff to develop to their full potential.
• Equipping staff and young people with the skills to challenge inequality and discrimination in their work/home environment.
• Making certain that any activities that the young people participate in do not discriminate against any individuals.
• Ensuring policies, procedures and processes don’t discriminate.

Care & Support

• To provide high quality meaningful support to young people
• To provide good working conditions for the staff supporting the young people and by doing so ensuring that young people and staff lives and work within stimulating and positive environments.
• Competent and passionate support staff that are both experienced and trained in meeting the needs of young people with complex and challenging needs.
• Vocational Services that provide a full range of vocational and leisure opportunities.
• High quality standard.

Accommodation

• High quality spacious accommodation that is adapted to meet individual needs.
• TOpenness and transparency.
• Working supportively and respectfully.
• Planning.
• Every interaction we undertake has an impact on the quality of care young people receive.
• Delivering sustainability.
• Engagement and networking.
• Reviewing development needs.